Privacy Policy

We collect:

• Account information — your name, email address and password when you create an account.
• Booking information — guest names, contact details, stay dates, and the property you book.
• Payment information — processed securely by our payment partners. We do not store full card numbers on our servers.
• Usage information — searches, preferences and basic device/log data to operate and improve the Service.

We use your information to:

• Process and manage your bookings;
• Communicate confirmations, changes and support;
• Provide your account, booking history and loyalty features;
• Maintain security and prevent fraud;
• Comply with legal obligations.

To fulfil a booking we share the necessary details with the accommodation provider and our travel technology and payment partners. We do not sell your personal information. We may disclose information where required by law.

Your data is stored with reputable infrastructure providers and protected with industry-standard safeguards including encryption in transit. No method of transmission is completely secure, but we take reasonable steps to protect your information.

Depending on your location, you may have rights to access, correct, delete or export your personal data, and to object to certain processing. You can manage your profile in your account, or contact us to exercise these rights.

We use essential cookies to keep you signed in and to operate the Service. You can control cookies through your browser settings; blocking some may affect functionality.

We keep your information for as long as your account is active or as needed to provide the Service, resolve disputes and meet legal and accounting requirements.

For privacy questions or requests, contact us at privacy@bookthebed.com.